Effective Date: June 26, 2026 Last Updated: June 26, 2026
United States Container Express ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect from visitors to https://usaconex.com and customers of our services, how we use it, who we share it with, and the choices you have.
By using our Site or placing an order, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a) Information You Provide Directly
When you request a quote, place an order, sign up for our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and delivery address
- ZIP code
- Company name (if applicable)
- Payment information (processed securely by our payment provider — we do not store credit card numbers)
- Container preferences (size, condition, intended use)
- Any other information you choose to share in messages
b) Information Collected Automatically
When you visit our Site, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Referring URL
- Pages visited and time on each page
- Approximate geographic location (city/state level)
- Cookies and similar tracking data
c) Information From Third Parties
We may receive information from:
- Payment processors (transaction confirmations)
- Shipping and freight partners (delivery status)
- Financing partners (loan application status, when you apply)
- Marketing platforms (ad click data, conversion events)
2. How We Use Your Information
We use your information to:
- Process quotes, orders, and deliveries
- Communicate with you about your purchase
- Send transactional emails (order confirmations, shipping updates, receipts)
- Send marketing emails (only with your consent — you may unsubscribe anytime)
- Improve our Site, products, and customer service
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations and enforce our Terms of Service
3. Legal Basis for Processing
We process personal data on the following legal bases:
- Contract performance — to fulfill your orders
- Consent — for marketing communications and optional cookies
- Legitimate interest — to operate, secure, and improve our business
- Legal obligation — to comply with tax, regulatory, and law-enforcement requirements
4. How We Share Your Information
We do not sell your personal information. We share data only as follows:
| Recipient | Purpose |
|---|---|
| Payment processors (e.g., Stripe, Authorize.net) | Process your payment |
| Shipping carriers | Deliver your container |
| Financing partners | Process loan applications you submit |
| Email & analytics providers (e.g., Google Analytics) | Operate and improve the Site |
| Legal authorities | Comply with subpoenas, court orders, or applicable law |
| Successor entity | In the event of a merger, acquisition, or asset sale |
All vendors are contractually obligated to protect your data and use it only for the services they provide to us.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your session active while browsing
- Remember your preferences
- Analyze Site usage with tools like Google Analytics
- Deliver relevant ads through services like Google Ads and Meta
You may disable cookies through your browser settings. Note that disabling cookies may impair certain Site features.
6. Your Privacy Rights
Depending on where you reside, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal exceptions)
- Opt out of marketing communications
- Opt out of the "sale" or "sharing" of personal information (we do not sell, but you may still submit this request)
- Restrict or object to certain processing
- Data portability
California Residents (CCPA / CPRA)
California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what categories of personal information we collect, the right to delete, and the right to non-discrimination for exercising these rights.
Other U.S. State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights as described in those laws.
To exercise any privacy right, email sales@usaconex.com with "Privacy Request" in the subject line. We will respond within 30 days.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
Order and transaction records are typically retained for a minimum of 7 years for tax and warranty purposes.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your data, including:
- TLS/SSL encryption for data in transit
- PCI-DSS compliant payment processing
- Restricted internal access on a need-to-know basis
- Regular security reviews
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying affected users in the event of a confirmed data breach as required by law.
9. Children's Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact sales@usaconex.com and we will delete it promptly.
10. International Visitors
Our Site is operated from the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from your country.
11. Do Not Track
Our Site does not currently respond to "Do Not Track" browser signals. You may still control tracking through your browser's cookie settings.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent revision. Material changes will be communicated through the Site or by email where required by law.
13. Contact Us
For privacy questions, requests, or complaints, contact:
United States Container Express Attn: Privacy Officer 66 W Flagler St Ste 900 6559, Miami, FL 33130 Phone: +1 (727) 699-2766 Email: sales@usaconex.com